Troubleshooters; Truck Engine

Winter Texan Asks Troubleshooters for Help With Truck Engine
Posted at 3:38 PM, Mar 20, 2020
and last updated 2020-03-20 16:42:44-04

CORPUS CHRISTI, Texas — In tonight's Troubleshooter report, a winter Texan needs his truck fixed, so he can drive back to the Midwest.
But it's been in a repair shop since December !
The shop owner tells us it's close to being ready.
So what's the problem?

Elias is the owner of GOD'S Auto Service on Holly, and when we stopped by, he wanted to show us that Terry Boss's truck is running.
The new engine is in.

Terry Boss is a winter Texan.
He called us.
He says he drives his 1999 Ford F-350 Dually from Michigan to the Coastal Bend for the winter, 6 months out of the year, for the last 7 years.

In November, he brought his truck to G.O.D'S.
It needed an engine.

Boss admits he chose God's because they were affordable, and he's retired and on a fixed income.
And God's has an A+ rating from the Better Business Bureau.

But just days after driving it home, Boss says these codes appeared on his dashboard.
He says Elias told him the codes meant the engine was bad, and he'd put another one in.
That was as of December 16th.

"We have another engine...should be coming in on Friday. And that's dated Wednesday, February 12th. Right," a text message Boss claims is from Elias, read.
Then earlier this month, another text exchange.
"He texts me back," Boss says. "We have a boost problem, so no, it will not be done."

Elias was not happy when he saw our camera on his lot this morning.
But this was his opportunity to give us his side of this story, which is, Boss can pick his truck up next Tuesday.
Elias says just needs to work on the boost.
And he's trying to do that without having to charge Boss any more money.

And the Tuesday promise date is barring anymore coronavirus circumstances.
Boss hopes he *can pick up his truck Tuesday because he plans on driving back to the Midwest April 1st.