Troubleshooters: Resolution on an earlier investigation

Troubleshooters helps with leaking mobile home
Posted at 6:30 PM, Sep 21, 2020
and last updated 2020-09-21 19:32:10-04

CORPUS CHRISTI, Texas — Sometimes it takes a little longer to get resolution to our Troubleshooters reports.

Tonight, there’s a resolution to a story we first reported in July.

And the latest on a story first reported in May.

Henrietta Foster first told her story to the Troubleshooters in July.

She bought a manufactured home in October 2019, but months later was still having problems getting the necessary repairs done.

Foster claimed rain leaked in through the front door of her home.

Water was also leaking out of the shower.

So the Troubleshooters contacted the dealership on North Padre Island Drive where Foster bought the home.

They contacted the manufacturer. And last week, two months later, Foster shared some good news with us.

She has a new front door and shower.

That’s another Troubleshooters Case Closed!

In May, Henrietta Rodriguez shared her story about her refrigerator with us.

She bought it from Sears three years ago, and noticed a dent in it when it was delivered.

Later, problems with the lower section of the fridge began.

She was losing a lot of money on food that was going bad.

So, she contacted us. We contacted Sears, and in August they sent her a check for $1,100 which Rodriguez used to order a new refrigerator from Home Depot since Sears closed its Corpus Christi store in December 2019.

Rodriguez says Home Depot first promised an August delivery.

Then September.

Now she says it’s been delayed until Oct. 6.

Rodriguez further claims Home Depot told her there’s a shortage of refrigerators due to the coronavirus pandemic.

In the meantime, she says she‘s using the freezer section of the old fridge to keep her food in, but that’s just not working out too well.

We’ll check back with her on October 6th.