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United says it will drop widely scorned ticket-change fees

United says it will drop widely scorned ticket-change fees
Posted at 7:10 PM, Aug 30, 2020
and last updated 2020-08-31 00:26:53-04

United Airlines says it is dropping a controversial $200 fee on consumers who change a ticket for travel within the United States.

The airline also says that starting in January, customers can fly standby for free no matter what kind of ticket they bought.

United said Sunday that when it hears from customers, getting rid of fees is often their top request.

The moves come as United and other carriers are desperately trying to lure people back to flying, which has dropped sharply during the pandemic.

Airlines are cutting flights and cutting jobs in a bid to survive until air travel recovers.